Zoovit.in Refund and Return Policy

At Zoovit.in, we prioritize customer satisfaction and aim to provide the best possible shopping experience. However, due to the nature of our products and for hygiene reasons, we do not accept returns. Please read our policy carefully before making a purchase.

1. No Returns Due to Hygiene:

   • We do not accept returns of any products once they have been delivered. This policy is in place to ensure the hygiene and safety of all our customers.

2. Refunds:

   • Refunds will only be processed in cases where the product is defective or damaged upon arrival.
   • To be eligible for a refund, you must contact our customer support team within 7 days of receiving the product.
   • You will be required to provide proof of the defect or damage, such as photos or videos.

3. Refund Process:

   • Once your refund request is approved, we will notify you via email.
   • Refunds will be processed using the original method of payment.
   • Please allow 5-10 business days for the refund to reflect in your account.

4. Non-Refundable Items:

   • Any items that have been used or are not in their original condition.
   • Products purchased on sale or with a discount.

5. Contact Us:

   • For any questions or concerns regarding our refund and return policy, please contact our customer support team at zoovithealthcare@gmail.com.